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Privacy Policy

Allied Health (Thailand) is committed to protecting your privacy. This Privacy Policy outlines the practices we follow to collect, use, and protect your personal information when you interact with our website or our services.

Information We Collect
When you register on our website or use our services, we may collect the following types of personal information:

Contact Information: Your name, date of birth, email address, phone number, WhatsApp, and mailing address.  
Medical Information: Your medical history, diagnosis, and treatment plan, as provided by you.
Passport Information: Your passport number, passport expiration date, and issuing country.
Travel Information: Your travel itinerary, including your arrival and departure dates, flight information, and accommodation details.
Communication Information: Records of your communications with our staff, including emails, phone calls, and chat messages.

How We Use Your Information
We use your personal information for the following purposes:

To provide our services: We use your information to process your medical tourism bookings, coordinate your appointments, and provide you with the necessary support and assistance.  
To communicate with you: We use your contact information to communicate with you regarding your bookings, appointments, and any other relevant matters.
To improve our services: We may use your feedback and suggestions to improve our services and offerings.
To comply with legal requirements: We may be required to disclose your information to comply with applicable laws and regulations.

Information Sharing
We may share your personal information with third parties, including:

Healthcare providers: We may share your medical information with the healthcare providers involved in your treatment.
Travel agents: We may share your travel information with travel agents who assist in arranging your travel arrangements.
Government authorities: We may be required to share your information with government authorities to comply with legal requirements.

Data Security
We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure. Please be aware that there is always a risk of unauthorized access.

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Disclaimer

As a medical tourism agency, our top priority is the well-being and safety of our patients. It’s important to clarify that AlliedHealth (Thailand) Co., Ltd operates solely as a Health Care Agency and should not be mistaken for a Hospital or Healthcare to provide under any circumstances.
At AlliedHealth(Thailand) Co., Ltd., we specialize in facilitating international standard medical treatments in Thailand, customized to fit our patients’ budget, through our network of trusted partner hospitals and clinics.
Our dedicated team at AlliedHealth(Thailand) Co.,Ltd is committed to providing accurate information about the finest doctors and treatments available in Thailand, always considering the financial constraints of our patients to the best of our knowledge and belief.
By choosing to utilize our services, you agree to the following terms and conditions:

1. Professional Responsibility : Our agency is owned and operated by qualified medical professionals who adhere to ethical standards and best practices in healthcare. However, you acknowledge that our role is primarily administrative, and while we’re not directly managing your medical treatment, we’re here to assist in any way we can.

2. Informed Consent : You’re aware that medical procedures come with inherent risks, and it’s important for you to give informed consent before proceeding with any treatment. We will facilitate communication between you and your treating physician to ensure you fully understand the risks and benefits involved.

3. Quality Assurance : We aim to collaborate with trusted healthcare providers and facilities, we’re committed to your well-being, and while we can’t promise specific outcomes regarding medical procedures, we’re here to stand by you and assist you through the process.

4. Continuity of Care :
We’re fully committed to assisting you with arranging medical appointments, travel logistics, and post-treatment care as much as we can. However, it’s important to understand that any unforeseen disruptions or complications during your medical journey are circumstances we’ll navigate alongside you.

5. Confidentiality : We deeply value the confidentiality of your personal and medical information, handling it with the highest level of respect and in strict accordance with all relevant laws and regulations. Nevertheless, it’s important to acknowledge that while we prioritize security measures, we cannot provide absolute assurances regarding information transmitted over the internet or through other channels.

6. Financial Transparency : We’re dedicated to ensuring transparency in pricing, providing you with clear information to understand the costs associated with your medical treatment. Nonetheless, it’s important to recognize that you’ll be responsible for handling all financial transactions and expenses throughout your medical tourism experience.

7. Indemnification : Your agreement involves protecting and standing by our agency, its owners, employees, and affiliates, shielding them from any claims, liabilities, damages, or expenses that may arise from your utilization of our services or involvement in medical tourism activities.

8. Jurisdiction and Governing Law : In the event of any disputes arising from or related to our services, we will abide by The Medical Council of Thailand], and the exclusive authority for resolving such matters shall lie with the courts of The Medical Council of Thailand, as stipulated by Thai law.

9. Acceptance of Terms : Your choice to engage with our agency or utilize our services indicates your acceptance of these terms and conditions. Should you find any part of these terms objectionable, we sincerely encourage you to refrain from using our services. 

Please carefully review these terms before proceeding with our medical tourism services. If you have any questions or concerns, do not hesitate to contact us for clarification.

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